Cultured Freshwater Pearls & Pearl Jewelry
Your Low Price is Guaranteed at OrientalPearls.net - a network for freshwater pearls!
From the Internet, you can pay the lowest wholesale prices for premium quality pearls and pearl jewelry. We are so confident that we can guarantee your pearls with 100% price protection with 10% below to match program. You j ust need to show the product and the price to us and we will match it below 10% of the price. A free certificate of authenticity will come with your order.
Not only that, our 90-day return policy gives you plenty of time to compare and consider your purchase. Some companies have shorter guarantee periods with little time for you to find out if that so-called silver jewe
lry would turn black after wearing it a few times, not to mention the big shipping cost.
But with our 90-day period and flat shipping rate as low as $5, (less than 1.5 gallons of gas) you can return those items without signs of wear and tear or customized design within 90 days of the date of shipment to our office in the USA for a refund or an exchange if you weren`t satisfied the first time. It`s that simple.
Our in-house workers and jewelry designers can also provide you with customized size, length, and design and 6-month warranty  services. We treat our customers as if they were our "only" customers. This is our top priority for Oriental Pearls. We value your returning patronage and hopefully, by word of mouth, our business can grow even bigger.
Our high quality products and skillful workers allow us to stand right behind all of our products. We have created the strongest guarantee program - all products are backed by our Four Part Guarantee as the following:
Our 4 Part Protection Guarantee Program:
Low Price Guarantee -
Orientalpearls.net guarantees you the lowest prices with 100% Price Protection with 10% below to match!
We absolutely refuse to be undersold!
Take your pearls to any retail store, and you will find that our price is considerably low compared with any jewelry store prices. Why? Because jewelry products that arrive at their shops go through middlemen, thus marking up the listed price.
If you find an item elsewhere (before or within 30 days of your purchase from OrientalPearls.net) for a lower price, you will be eligible for our "100% price protection" with 10% below to match program.
Online Security and Privacy Guarantee
We guarantee the safety of our website and security of your information.
You can count on Oriental Pearls to not only handle our sales with the highest level of professionalism, but also on ensuring the absolute security of your information and satisfaction with your order. Check our spotless Better Business Bureau records if you want to be sure. Every day our website is checked over thoroughly by McAfee`s web security team and checked for any vulnerabilities.
Thanks to McAfee`s dedication we`re able to guarantee each day that you`re shopping on a secure website that`s been thoroughly tested against the sorts of techniques hackers use to try and steal your information. With our GeoTrust TrueBusinessID SSL certificate all the information that you send when you shop at our store will be encrypted using 128 or 256-bit SSL/TLS encryption. That information is then sent to industry leader Authorize.net for payment processing. Of course if that`s not secure enough we also offer Paypal and Google Checkout as options for paying for your orders. So you can be decide which of the three you feel you`d trust the most.
Satisfaction Guarantee
If you are not happy with your order then we DON'T want your money
We pride ourselves in carrying high quality products and we hope that you will be pleased with your order. Nevertheless, there will be instances for damages during the transportation or unmatched colors. Please note that you can return anything except custom personalized items for any or no reason. We want you to be 100% happy with the products or we refuse to accept your money!
For 90 days from your purchase, we guarantee your satisfaction by having a "no questions asked" time period. If you need to return something, please send an e-mail to support@orientalpearls.net within seven days of receiving your order for an authorization on a return. We will accept authorized returns within 90 days as long as the items are in its original condition - without any wear and tear in its original packaging.
Within three to five business days of receiving your package we'll refund the amount that you paid for the products returned. Please note that due to certain limitations in our software we're unable to enforce restrictions on shipping methods. Not all shipping methods are available under all circumstances. In the event that an item weighs more than the maximum allowable weight for that shipping method or the item cannot be adiquately shipped safely using that method it must be upgraded to a higher level of shipping. This is typically done complimentarily in most cases. In the event this occurs and a refund is requested on an order then this amount will cease to become complimentary and the difference will be deducted from any requested refund amount. For all non-customized regularly sold items, there will be no restocking fees, no questions asked. Please note that once your order is shipped out, unless we send it to the wrong address shipping fees are entirely ineligible for refund under any other circumstances. If you refuse or return any items then the cost related to the flat-rate shipping method used to send your order out to you cannot be refunded and any extra fees associated with complimentary upgrades must be deducted from the refund amount.
To ensure a timely refund, please call (619) 405-8044 in advance for a return authorization. In your return package, please make sure to to provide us with either your invoice number or your name on the credit card that was charged and we will refund your money within 5 days after we receive your package.
For special ordered items that we are not selling in our store, there will be a 15% restocking fee. Still, we want your complete satisfaction, which is why these items also come with a 6-month warranty.
6-month Free Warranty
to have a real sense of peace of mind with your purchases
The 6-month warranty ensures your peace of mind ownership. All of the following items are covered:
1) Any repair work, no matter how much damage was done. Just send it back and we will repair it for you at no extra cost. All you will have to pay is the shipping cost involved. Just send it to our corporate office in the USA.
2) Any resize or restringing work. Only extra pearls cost will be applied if you would like to upgrade your pearls from 6-7mm to 9-10mm, or increase the length of a necklace.
3) Any clasp changes. If you find a pretty diamond clasp for your necklace, you can change it or upgrade from single row to multi-strands.
Whatever repair work or resizing you want, we will do it for you without any additional cost, except for the pearls and shipping expenses involved. Please make sure to email us before you send the product so that we know exactly what you would like us to do for you.
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