Cultured Freshwater Pearls & Pearl Jewelry
High Quality Low Price 4-Part Guarantee
Your Low Price is Guaranteed at OrientalPearls.net - a network for freshwater pearls!
From the Internet, you can pay the lowest wholesale prices for premium quality pearls and pearl jewelry. We are so confident that we can guarantee your pearls with 100% price protection with 10% below to match program. You just need to show the product and the price to us and we will match it below 10% of the price. A free certificate of authenticity will come with your order.
Not only that, our 90-day return policy gives you plenty of time to compare and consider your purchase. Some companies have shorter guarantee periods with little time for you to find out if that so-called silver jewelry would turn black after wearing it a few times, not to mention the big shipping cost.
But with our 90-day period and flat shipping rate as low as $5, (less than 1.5 gallons of gas) you can return those items without signs of wear and tear or customized design within 90 days of the date of shipment to our office in the USA for a refund or an exchange if you weren`t satisfied the first time. It`s that simple.
Our in-house workers and jewelry designers can also provide you with customized size, length, and design and 6-month warranty  services. We treat our customers as if they were our "only" customers. This is our top priority for Oriental Pearls. We value your returning patronage and hopefully, by word of mouth, our business can grow even bigger.
Our high quality products and skillful workers allow us to stand right behind all of our products. We have created the strongest guarantee program - all products are backed by our Four Part Guarantee as the following:
Our 4 Part Protection Guarantee Program:
Low Price Guarantee - Orientalpearls.net guarantees you the lowest prices with 100% Price Protection with 10% below to match!
We absolutely refuse to be undersold!
Take your pearls to any retail store, and you will find that our price is considerably low compared with any jewelry store prices. Why? Because jewelry products that arrive at their shops go through middlemen, thus marking up the listed price.
If you find an item elsewhere (before or within 30 days of your purchase from OrientalPearls.net) for a lower price, you will be eligible for our "100% price protection" with 10% below to match program.
Here`s how it works:
The item must be the identical product, color, grade, size, packaging, etc.. The price you wish us to match must be verifiable on the Internet or through a printed advertisement. The competitor`s advertisement must be current and the product must be in stock.
If you ask us to match a price, the competitor`s shipping and handling charges and sales tax, if applicable, must be taken into account when we calculate the competitor`s price.
Example: Orientalpearls.net price (+S&H): $100.00
Competitor price (+S&H): $95.00
Difference: $5.00
Total Refund: $5.00+$0.50 (at 10%)
Price adjustments are limited to one price match per item within the 30 day period. Competitors coupons or promotions for first time or one time use will be considered non-verifiable and therefore not accepted for the low price guarantee. Competitive items must be in stock at the time.
Shipments to California are subject to 7.75% sales tax and will not be included as part of the price match calculation. NOTE: Please allow 7-10 business days following your price match request for your refund to be processed. Price matches will not be honored on liquidation sales or "going out of business" sales.
OrientalPearls.net reserves the right to deny any price match on an item that is not in stock with a competitor or does not meet the criteria of our price match policy.
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Our Guarantee of Online Security and Privacy
You can rely on Oriental Pearls.net not only to deliver the highest level of professionalism and trust expected in online transactions, but also the highest security and customer satisfaction level. You are welcome to check our rating from the Better Business Bureau and hacker safe security levels at any time.
With a Hacker Safe software program running on our site at 24 hours a day, 7 days a week to check the site`s security level, we also use an SSL secured connection for all credit card transactions along with the most secured payment gateway from the industrial leader, Authorize.net, as demonstrated by the verified merchant seal. We are taking our security measures seriously because the security and privacy of our customers is important to us.
In addition to our guarantee to get the highest quality products at the best prices, we also strive to provide you with the most enjoyable shopping experience and the highest security and privacy guarantee.
Please review our Privacy Policy here.
Security Guarantee
Your transaction is always secure when you buy from Oriental Pearls.net. Oriental Pearls uses Authorize.net, the most secured online payment service network which has not only the best commercially available technology, but also uses the latest encryption technology and procedures including IP address lock up and secured transaction protection. Secure payment can be made with all major credit cards including Visa, MasterCard, American Express, and Discover cards. We also take Paypal payments and Google checkout.
For all of the 3 payments described above, we do not receive your credit card information when you place your order online, so your credit card infomation is only secured from your credit card company to the payment apparatus. It is against the law for them to give us your credit card number.
You may also choose to call in or fax in the order form if you prefer. When you place orders in this way, your credit card information will be shredded immediately after the order is placed.
Since these security measures are designed to protect your financial and personal information, if you would like to add additional items after you place the order with us online, we will need you to submit the credit card information again, or we can click on the re-bill button, which will use your information from the original order.
Privacy Guarantee
When you shop at Oriental Pearls.net, your personal transaction information is protected both online and offline. Information that you provide us will be used only for billing purposes and to fulfill your order. It will not be given, sold, or rented to any additional third party. If you have any concerns regarding your purchase and security, please do no hesitate to send us an e-mail at support@orientalpearls.net and we will contact you within 24 hours. Please review our detailed Privacy Policy here.
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90-day Complete Customer Satisfaction Guarantee
We pride ourselves in carrying high quality products and we hope that you will be pleased with your order. Nevertheless, there will be instances for damages during the transportation or unmatched colors. Please note that you can return anything except custom personalized items for any or no reason. We want you to be 100% happy with the products or we refuse to accept your money!
For 90 days from your purchase, we guarantee your satisfaction by having a "no questions asked" time period. If you need to return something, please send an e-mail to support@orientalpearls.net within 7 days of receiving your order for an authorization on a return. We will accept authorized returns within 90 days as long as the items are in its original condition - without any wear and tear in its original packaging.
As soon as your package is received, we will refund the amount that you paid for the products completely minus any actual shipping cost associated with it if the package was shipped during one of our shipping promotional periods. For all products in-store, there will be no restocking fee, no questions asked.
To ensure a timely refund, please call (619) 405-8044 in advance for a return authorization. In your return package, please make sure to to provide us with either your invoice number or your name on the credit card that was charged and we will refund your money within 5 days after we receive your package.
For special ordered items that we are not selling in our store, there will be a 15% restocking fee. Still, we want your complete satisfaction, which is why these items also come with a 6-month warranty.
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All Customized Order will come with a 6-month Free Warranty
The 6-month warranty ensures your peace of mind ownership. All of the following items are covered:
1) Any repair work, no matter how much damage was done. Just send it back and we will repair it for you at no extra cost. All you will have to pay is the shipping cost involved. Just send it to our corporate office in the USA.
2) Any resize or restringing work. Only extra pearls cost will be applied if you would like to upgrade your pearls from 6-7mm to 9-10mm, or increase the length of a necklace.
3) Any clasp changes. If you find a pretty diamond clasp for your necklace, you can change it or upgrade from single row to multi-strands.
Whatever repair work or resizing you want, we will do it for you without any additional cost, except for the pearls and shipping expenses involved. Please make sure to email us before you send the product so that we know exactly what you would like us to do for you.
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